RETURNS
You can return or exchange the product(s) in new and unused condition with all warranty papers, cases in their original condition and with all original packaging and labels within 15 days from the date of delivery. Shipping and handling fees are not subject to a refund.Easy-to-follow instructions for returning merchandise will be provided by a customer services staff after receiving your contact. However, in order to avoid such a stage, clients are advised to clarify unclear issues before placing any orders. Please ask any questions you may have before ordering to prevent any potential problems. Every effort will be made to ensure a prompt refund and an email notification will be sent once the return has been processed.
In case of an exchange, we will apply the original purchase amount less shipping and handling toward your new purchase.
IN CASE OF AN EXCHANGE OR A RETURN - A REFUND WILL BE ISSUED, WITH A 15% RESTOCKING FEE APPLIED AGAINST THE PURCHASE.
EXCHANGES
Customers needs to contact our customer service via our website at http://www.fashiondesignersunglasses.com within 5 business days from the date of delivery. Additionally, all products must be returned to us at your expense within 15 business days from the date of delivery. Our return address can be obtained from contacting our customer service.
UNACCEPTABLE REASONS for a refund or exchange may encompass, but is not limited to, the following:
- Color(s) of the merchandise are darker/lighter than displayed
- Merchandise had minor color differences from the picture
- Merchandise does not fit (i.e. due in part of error by the customer)
- To save you money and time please ensure you have tried on the frame or sunglasses and they are exactly what you want.
- Damaged or used merchandise after usage by the customer.